Ask, Educate, Offer

 

When people know that I am in the hairdressing industry they often have a hairdressing story for me, I’m sure it’s the same for you. I don't mind because it’s great to understand the salon experience from the clients perspective. Recently I was talking with a woman who had just visited a salon for a blow dry the day before. She asked me, “Why do most stylists automatically just put product onto the clients hair without asking first?” Let me explain.

 

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