Eric Ryals- Spa Concierge Philadelphia

NameEric Ryals

Years in the Wellness/Beauty Industry:  2 years

Most Memorable Tip (monetary, gift or advise):

A member of our spa said “Thank you.  You are the shining star of the team.”  He went on to say that he really appreciated that everytime he came in I was always welcoming and friendly.

How did you choose a career in the Wellness industry?

It feels right to me to make people happy.

Greatest reward of doing the work?

The genuine appreciation of guests when they are truly thankful.

Top two things you wish or would like to change in the industry?

I would like to change the level of connection between co-workers.  I would like to see more opportunities to have meaningful connection with each other, as the seconds in between services doesn’t really go far in fostering a teamwork environment.

Who is your Mentor and why?

My friend, Lewis, is my mentor.  He is more like a brother to me.  We introduce each other to new things.  We share some similar life experiences that allow us to relate easily to one another.  We are both open minded, appreciate intellect and have respect for each other.  I believe it is want you experience in the journey of life that influences you.  I believe I am “here” to facilitate that process for people, too. 

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