Name: Julia Buehler
Company: The Magic Touch Group LLC, Ft. Lauderdale, FL
In what year did you enter the industry and in what role?
What is your best tip for client retention, retailing, or upselling?
Client retention: Personalized loyalty "program" Upselling: unique therapies/treatments/products good for niche marketing
What is your favorite professional spa or salon product of all time (brand & product name)?