Name: Michelle McOmber
Years in the Wellness/Beauty Industry:
3 years in the beauty and spa industry as MUA and Assistant Spa Director.
Most Memorable Tip:
My most memorable tip came from a client who was from the industry. She was an executive with Lancôme. She came in for just a makeup touchup not even a special occasion application. She give me a big smile and it really sincere compliment and a $40 tip. It wasn't just about the money but it was the recognition of the fellow industry professional and make up artist that really touched me. I remember that.
How did you choose a career in the Wellness industry?
The main reason I got into this industry was because I always dreamt of being a MAC Make-Up Artist. But, it wasn't until I lived in San Francisco working in retail that the opportunity arose. Once it did, I jumped on it and never looked back. MAC was known as an established international brand and they set an industry standard for the artistry. This really drew me in. Also, as a child I always wanted to be a hairstylist I was obsessed with braiding my own hair. I wouldn’t let anyone do my hair by age five.
Greatest reward of doing the work?
The most rewarding experience I’ve had thus far is our spa receiving the Forbes Four-Star rating. It was a great display of teamwork. For me to have come from never even having had a massage to working in a spa of this caliber was amazing. Then earn the opportunity to be the assistant Spa Director has been very very rewarding. I'm a natural leader who craves responsibility and looks forward to learning more and growing further.
Things you wish or would like to change in the industry?
If I could I would change our industry to involve more education for guests. I think the perception of what behavior is appropriate at a spa needs a little bit of work. We need more education for our guests. To encourage them to respect the staff regarding time and energy, as well as try to eliminate the sexualized nature of massage and other spa services.
Who is your Mentor and why?
My mentors: Janessa Simmons of MAC Cosmetics had a huge influence on me during the eight months I worked at the MAC counter in San Francisco. She was our artistic trainer. She was amazing. She gave advice freely and really helpful feedback. Her attention gave me the confidence that I really really needed at that time. She's very empowering. She saw something in me and through her mentorship I evolved into the make up artist I am today. It gives me great pride to become the person she believed I could become. I try to learn from everyone who shares something with me, from how to speak to guests to how to carry myself, etc.