♦ Have you reached a plateau in your revenue and are unsure how to move it to the next level?
♦ Are you a therapist who wants to improve their request rate?
This course will provide valuable advice and tools that you can immediately customize for your unique business needs.
Who Should Take This Course?
Managers, Owners, Therapists or anyone who’d like to improve their business.
What You'll Learn:
The three lessons and final project will:
♦ Define guest retention and explain its importance in building your business
♦ Teach you four easy steps to build your retention rate
♦ Address common concerns and objections to implementing a retention program
After completing this course, you will have a strong set of tools to use to increase your revenue and build your business.
Lesson 1: Guest Retention: What is It, and Why is It Important?
This lesson will discuss what Retention is and why it is an important part of the success of any business.
Note: Be sure to download and print the handouts before playing each video lesson so you may follow along and take notes as desired. The video lesson can be paused and re-started as needed while viewing.
Lesson 2: Four Steps to Increase Retention
This lesson illustrates the four steps to a successful retention program.
Lesson 3: I'm an Artist, Not a Salesperson
This lesson addresses the most common objections and concerns that occur when implementing a retention program.
NOTE: The handouts for this lesson include a Final Project to help practice the skills you've learned.