Name: Sharla Martin
Company: The Spa at Windsor Court, New Orleans, LA
In what year did you enter the industry and in what role?
What is your best tip for client retention, retailing, or upselling?
#1-take care of your staff
#2 only "sell" what you love
#3 only "upsell" what you love and believe in
What is your favorite professional spa or salon product of all time (brand & product name)?
Lol. Depends on the day and the list is way too long.