Kate Mearns has been involved in the wellness industry for over twenty-five years. She began her career at one of the nation’s oldest destination spas, Coolfont Resort in West Virginia. She then opened the first resort spa for Anheuser-Busch at Kingsmill Resort. She successfully managed one of the most profitable departments of the resort and assisted with several expansions of the spa facilities. In 2006, Mearns joined WTS International to guide the opening and consequent management for Colonial Williamsburg Foundation’s spa. In 2014, Mearns became a member of WTS, International’s Corporate Team and managed major accounts across the country. Mearns has also contributed to the global spa industry through the International Spa Association (ISPA); on the Board of Directors for 5 years including two years as Chairman). In her role, Mearns travelled extensively speaking on behalf of the industry and meeting spa owners and spa vendors to strengthen the association in order to better serve its constituents. She is currently a Board Member of the Washington Spa Alliance in Washington DC.
Mearns started her consulting business, 5 Spa Consulting, LLC in order to assist other spas and wellness facilities overcome operational challenges which weigh heavily on productivity. She understands many spa directors spend valuable time working to overcome continual issues including guest service troubles, financial deficits, staff hiring and retention concerns, as well as ensuring effective communication and staff accountability. These nagging issues distract directors from any efforts to grow and sustain their businesses. Mearns’ practical approach helps spa directors get back on track, helping them to identify strategies to run a more efficient business. Her business audits are extremely thorough and offer prioritized and effective solutions.
Mearns lives in Surry, Virginia with her husband. She has five active children; 3 working professionally and two still in college, and in her rare spare time enjoys traveling, running and just being outside.