Wendy Piedad - Dual Licensed Massage Therapist and Esthetician



Name: Wendy Piedad


Company: Animare Aveda Salon and Spa, Hampton, VA


In what year did you enter the industry and in what role?

2006 as a spa manager


What is your best tip for client retention, retailing, or upselling?

Educating guests on proper skincare, how what we use in the treatment room works. I think most guests are looking for someone to tell them why facials and massage are so important from a wellness standpoint, not just a luxury.


What is your favorite professional spa or salon product of all time (brand & product name)?

I have been working with Aveda for over 3 years and I love their products and philosophy. Also, I really enjoy M.A.D Skincare products as well as Circadia.


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