Name: Cath Cox
Company: Deep Healing Barefoot Bodywork
In what year did you enter the industry and in what role?
1999 as a massage therapist
What is your best tip for client retention, retailing, or upselling?
Treat every client the way you'd like to be treated and don't be afraid to ask questions (sorry, that's two).
What is your favorite professional spa or salon product of all time (brand & product name)?
Hoba Care Jojoba Oil