Name: Julia Jachna
Years in the Wellness/Beauty Industry:
10 years Esthetician and Nail Technician
Most Memorable Tip (monetary, gift or advise):
The most memorable tip happened when I worked at a spa in the suburbs. Most my clients were regular weekly clients. I saw them all very regularly. During that period of time, I lost both my mother and grandfather in a very short period of time. I had taken some time off from work to grieve and handle things. I was surprised that all of my clients sent flowers, notes, and some even attended the funerals. It was very touching to see that I had become of that part of their lives. I wasn't just a person who provided a service for them once a week. It was very very touching to me.
How did you choose a career in the Wellness industry?
The main reason I chose the spa industry was I always wanted to work with people. I had worked in the food service industry before and was burning out from being around so many unhappy people. I knew I still wanted to work with people but I needed to find a different way to do it. A friend of mine was in the beauty school and needed a model for some training. Lying on that table being her model reminded me of something I had forgotten. It reminded me of all the things my mother taught me about caring for your skin through masking and moisturizers. I started thinking about my desire to make people happy and the interest that was already there. I combined the two together and thought this would be perfect for me.
Greatest reward of doing the work?
The most rewarding aspect of my job is when the client shares with me just how much they enjoyed the experience. It validates what I do and I love making their day. Plus, it's a huge ego boost! It feels great to hear that acknowledgment. Also you wear so many hats during this job. From listening to people to helping them feel better and teaching them things it can do to make themselves feel good.
Top two things you wish or would like to change in the industry?
If I could change two things about our industry they would be: First, to increase the awareness of the credibility and training required to do what we do. Sometimes I feel clients do not fully understand or respect what we do or how we got there. I often hear client say things that invalidate these jobs we do in terms of “legitimate” careers. Secondly, I would like to see new spa professionals take advantage of internships before entering the industry to have a better understanding and a more realistic idea of what they're getting themselves into.