Name: Mandy Boudreaux
Years in the Wellness/Beauty Industry:
In the industry for 10 years as a Licensed Massage Therapist.
Most Memorable Tip:
The most memorable tip I received was from a woman who gave me a two-dollar tip upon leaving the spa after her massage. I knew she was on a fixed budget and she had a reputation of being a difficult client. She was hard to please. However, the following day my manager received phone call from her personally. She said how thankful she was and that it was the best massage she’s ever received. From that day on she was regular client of mine. It wasn't about the two-dollar tip, obviously, it was about her gratitude that made it memorable.
How did you choose a career in the Wellness industry?
I got into this industry by accident, honestly. My cousin was a massage therapist. I wasn't excited about college and struggling in a formal educational environment. I really wanted to find something brought out my passion. I took a tour of my massage school, and instantly felt like I belong. I got so inspired and hopeful thinking that this might be something that I could really do to be successful unlike traditional education route.
Greatest reward of doing the work?
The most rewarding thing I find about my career is that everyone walks up feeling better in every way. My favorite clients are the ones who can arrive in a bad mood and walk out smiling and happy.
Top two things you wish or would like to change in the industry?
The thing I would change about our industry is that everyone understands what the massage therapist actually do and go through during the service. From managers and leaders to owners and fellow colleagues. Secondly, I would also like to see more acknowledgement and value placed on employees, both verbally and financially. I feel there's not enough mutual appreciation in the spa industry. I think we would all benefit if we took more time to appreciate one another there's a quote I love that relates to this: "slowing down the pace of the mind; speeds up the soul"
Who is your Mentor and why?
My mentors are my fellow service providers. I learn something from everyone every day. Also, my family they have shaped who I am today through support and guidance. And, my husband, his goofiness keeps me grounded.