Building a Career Path with Enthusiasm and Positive Attitude
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So You Want to Start a Skincare Line?
Making Peace with Difficult People
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Bringing Retreats and Events to Your Spa
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Retail Matters Episode 6 - Who Should Sell
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Coach without Confrontation
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Retail Matters Episode 5 What's My Retail Profit Really?
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Addressing Uncomfortable Customer Situations
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Reasonable Accomodations
Retail Matters Episode 4 The Price is Right, or Is It?
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Communication is Everything
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Retail Matters Episode 3 COGS Don't Sell Yourself Short
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Hard Work vs. Talent
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Top 10 Retail Merchandising Mistakes Episode 1
Top 10 Retail Merchandising Mistakes in Spas: An Interview with Gina Preziosa, Episode 2: Tips 6-10 & Trends
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Realigning to Your Workplace Mission
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Weeding Out the Inefficiencies
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Do I Deserve 5 Star Rating? Episode 1: Does this really matter for my business?
Retail Matters Episode 2: Know Your Retail Numbers
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Retail Matters Episode 1: Is Hope Your Retail Plan?
Do I Deserve A 5 Star Rating? Episode 2: The booking and arrival process
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Controlling Your Inner Perfectionist
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What is Empathetic Exchange?
Creating a Culture of Accountability
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Building Consensus for Decisions
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Creating Community
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Why I Love Being a Manager: Advice for New Leaders
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Creating a Positive View of Change
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10 Steps to Build Instant Guest Rapport
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Do What You Love- Follow the 80/20 rule
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Promoting Excellence in Your Team
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Build an Industry Fan Base
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Practicing Continuous Improvement
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