Michael Villanueva is currently the Spa Director of the (I)Spa at the Intercontinental Hotel in San Francisco. He began his career in the wellness industry in early 2010 when he applied for a front desk position at Burke Williams Day Spa. He was impressed and curious about the spa industry, at the time, and wanted to get a glimpse from the other side. After six months as a front desk agent at Burke Williams, he was promoted to Manager on Duty. During his time there, he assisted in teaching new employees about spa treatments along with reaching monthly goals for the facility’s revenue growth. He also contributed in high-profile spa events to help promote exposure to San Francisco’s growing wellness and beauty companies. After leaving Burke Williams in 2012, Michael was hired as the Assistant Spa Director of the (I)Spa in 2013. Within seven months of his employment, Michael was promoted to Spa Director where he saw potential growth for not only the facility, but for himself. He took on this role and is now implementing new ideas with his employees while outreaching to nearby businesses to help boost financial revenue. Though he does not have voluminous years of wellness industry experience, he is moving full force with his position as Director of the (I)Spa to achieve goals and opportunities for his team and facility.